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Adapt your management and communication with DISC
Your colleagues do not all respond to the same communication style. Use DISC to refine your understanding of behaviour and adapt your management approach. Develop more appropriate exchanges to clarify expectations, prevent misunderstandings and support cooperation.
- Duration
- 2 days 14 hours
- Code
- MGMT02FR Code
Presentation
Team performance depends on the quality of interactions. Misunderstandings and tension often arise from limited awareness of behavioural styles. The DISC method is a powerful tool for understanding the psychological needs associated with dominance, influence, steadiness and compliance, and adapting your approach.
This 2-day course offers a pragmatic way to develop interpersonal intelligence. You will learn to identify your own leadership profile, understand those of your colleagues and adapt your communication to motivate, delegate or address performance concerns appropriately.
The aim is to move from intuitive management to agile, individualised management. You will leave with practical ways to streamline communication, prevent conflict and strengthen team cohesion by valuing different profiles.
Objectives
By the end of this course, you will be able to:
- identify your own DISC behavioural profile, including strengths, limitations and drivers, to manage your impact on others;
- recognise verbal and non-verbal cues to identify the profiles of colleagues, peers and managers;
- adapt your communication and leadership style, whether directive, persuasive, participative or delegating, to each profile's needs;
- manage tension and misunderstandings by adjusting your approach and arguments;
- use DISC as a management and team cohesion tool;
- develop a personal action plan to embed these interpersonal habits in everyday management.
Program
Module 1: Discovering DISC and your own style
- Exploring the 4 behavioural dimensions: dominance, influence, steadiness and compliance.
- Understanding the method's origins and foundations.
- Identifying your natural and adapted styles through profile analysis.
Hands-on exercises
- Map the group's profiles to visualise complementary strengths and differences.
Module 2: Analysing strengths and areas requiring attention
- Understanding your strengths, motivations and fears as a manager.
- Analysing how your profile affects decision-making and communication.
- Identifying personal development priorities for greater flexibility.
Discussion and peer feedback
- Share perceptions of different behavioural styles.
Module 3: Decoding and understanding other profiles
- Recognising subtle cues, including tone, pace and gestures, to identify another person's profile.
- Understanding each colour's psychological needs and motivational drivers.
- Anticipating each profile's reactions under stress.
Module 4: Adapting management and communication
- Adapting your message to connect with the other person.
- Managing delegation, motivation and corrective conversations according to profiles.
- Preventing and managing conflicts arising from differences in perception.
Hands-on exercises
- Simulate interviews and meetings with contrasting profiles to practise flexibility.
Module 5: Building your improvement plan
- Defining personal implementation objectives.
- Identifying practical ways to apply the method daily.
Hands-on exercises
- Define collective commitments and share experiences.
- Prepare for the individual post-course coaching session.
Audience
This course is intended for anyone seeking greater interpersonal impact and smoother relationships, including:
- managers and team leaders seeking to adapt their management style to engage each employee individually;
- project managers influencing without hierarchical authority and bringing different profiles together;
- senior leaders seeking greater self-awareness for more authentic, effective leadership.
Prerequisites
The following prerequisites apply:
- Professional experience: a management role involving a direct team, functional leadership or project management.
- Preparation: complete the DISC assessment before the course begins.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
Course highlights
- Operational tool: master a simple model you can apply immediately to understand everyday behaviour.
- Active learning: build effective habits through theory, workshops and simulations.
- Individual assessment: develop your own DISC profile to identify strengths and areas requiring attention.
- Practical action plan: leave with a roadmap to adjust your management as soon as you return to work.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.