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eSourcing Capability Model for Service Providers (eSCM-SP)

Client–provider relationships need explicit commitments and responsibilities. Use eSCM to assess sourcing practices and areas of control systematically. Develop a framework for evaluating relationship maturity and identifying improvements.

Program PDF
3 days 21 hours
SUPC010FR Code
ESCM Certification
ESCM

Accredited training for the ESCM certification.

Presentation

The eSCM-SP model — eSourcing Capability Model for Service Providers is a best-practice framework that helps providers improve sourcing life cycle management across their customer relationships and provides a practical basis for assessing their maturity in managing commitments. This 3-day course develops your understanding of the model's value in a sourcing context, its eSCM-SP practices, its different maturity levels, the overall assessment process and ways to implement best practices in your organisation.

Following the course, you can take the ITSQ eSCM-SP certification exam and give your organisation the tools to build strong, lasting relationships with service providers and suppliers.

Objectives

  • Understand the concepts, terminology and structure of the eSCM-SP best-practice model.
  • Understand the model's value in a sourcing context.
  • Become familiar with eSCM-SP capability areas and practices.
  • Understand capability levels and the model's assessment process.
  • Identify ways to deploy best practices in your organisation.
Last update: 23/09/2026