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ITIL™ V5 AI Governance: establish effective artificial intelligence governance
Guide AI adoption with clear responsibilities and risks. With ITIL V5 AI Governance, prioritise systems requiring oversight, define roles and build control practices suited to your organisation. Strengthen decision traceability and adapt governance as AI usage evolves.
- Duration
- 3 days 21 hours
- Code
- ITIL5AI Code
- Certification
- ITIL™ AI Governance (Version 5) Certification
Accredited training for the ITIL™ AI Governance (Version 5) certification.
Presentation
Artificial intelligence is now embedded in most digital products and services, exposing organisations to unprecedented compliance, transparency and trust risks. ITIL AI Governance Version 5 validates essential expertise in guiding responsible AI adoption.
This 3-day course covers AI governance principles, governance models, AI-related risks and ITIL-inspired continual improvement approaches. Each module combines methodological guidance and case studies based on real environments.
By the end of the course, you will master the assessment, design and continual improvement of AI governance practices and be ready to take the official ITIL AI Governance examination, included in our offer. It leads to ITIL AI Governance V5 certification (see the Certification tab for details).
Oo2 is a PeopleCert-accredited ATO and official AXELOS® partner. This status guarantees an authorised trainer and official course materials.
Objectives
By the end of this ITIL AI Governance course, you will be able to:
- Understand the world of AI and the challenges that make governance essential;
- Define key governance concepts and their application to AI systems;
- Identify different types of AI and determine what can or should be governed;
- Design and implement AI governance models suited to the organisational context;
- Manage AI-related risks and ensure regulatory alignment of governance practices;
- Apply continual improvement to AI governance;
- Prepare for and pass the ITIL AI Governance Version 5 certification examination.
Program
Module 1: discover AI and the need for governance
- Introduction to artificial intelligence and its organisational implications.
- Key AI governance terms and concepts.
- Why structured AI governance is becoming essential.
Practical exercises
- Identify AI uses requiring stronger governance in a supplied business case.
Module 2: define governance foundations
- Fundamental governance concepts applied to AI systems.
- Associated governance roles, responsibilities and structures.
- Transparency and accountability principles in AI-assisted decisions.
Practical exercises
- Structure a governance model suited to a given AI system.
Module 3: identify what can and must be governed
- Different types of AI and their main characteristics.
- Identifying risks specific to each type of AI.
- Criteria for prioritising AI systems for governance.
Practical exercises
- Assess and prioritise several AI systems according to their risk level.
Module 4: implement and improve AI governance
- Designing and implementing AI governance practices at scale.
- Regulatory alignment and AI risk management.
- Continual improvement of governance practices over time.
Practical exercises
- Develop a continual improvement plan for an existing AI governance practice.
Module 5: prepare for the ITIL AI Governance V5 examination
- Take a mock examination with self-marking.
- Question-and-answer session with the trainer.
- Advice for taking the official examination.
Audience
This course is intended for professionals involved in deploying or overseeing AI in organisations, including:
- Governance and compliance managers guiding responsible AI adoption;
- Product managers and AI project managers deploying artificial intelligence solutions;
- Risk and regulatory compliance managers seeking expertise in AI-specific challenges;
- CIOs and digital transformation managers structuring organisation-wide AI governance;
- IT governance consultants expanding their expertise into artificial intelligence governance.
Prerequisites
This course requires:
- Language skills: ability to read and understand English, as the examination and official materials are currently available only in English.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
- Mock exam
Course highlights
- No prior certification required: attend without holding an ITIL certification, unlike other advanced modules.
- Programme aligned with the official framework: content structured around the exact topics of the ITIL AI Governance Version 5 extension module.
- Practical labs based on real cases: work through real business scenarios throughout the 3 days to embed each skill.
- Certification included: the examination is included at no additional cost.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
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Training delivered by an Accredited Training Organisation (ATO).