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Manage and improve the workplace climate
The workplace climate should be managed through evidence and dialogue, not impressions alone. Structure your assessment, identify sources of tension and select appropriate actions. Strengthen dialogue between HR, managers and employees to support sustained improvement.
- Duration
- 2.5 days 14 hours
- Code
- MGMT34FR Code
Presentation
The workplace climate is an invisible but powerful barometer: it reflects the quality of human relationships and directly influences economic performance. A deteriorating atmosphere can quickly lead to disengagement, absenteeism and lower productivity, making proactive management of workplace interactions essential.
This 2.5-day action-oriented course helps you move from subjective impressions to objective analysis. You will learn to detect early warning signs, use reliable indicators and establish constructive dialogue with stakeholders. Practical cases enable you to act directly on the drivers of motivation and trust.
By the end of the programme, you will have an operational roadmap to prevent psychosocial risks and establish a culture of cooperation. You will be able to turn underlying tensions into opportunities for dialogue, fostering a calm and sustainably productive working environment.
Objectives
By the end of this business management course, you will be able to:
- analyse the components of the workplace climate and their organisational impact;
- identify key indicators and detect early signs of deterioration;
- prevent tensions and psychosocial risks by addressing root causes;
- practise participative management based on fairness, recognition and trust;
- collaborate effectively with employee representative bodies;
- build and manage a comprehensive prevention and continuous improvement approach.
Program
Module 1: Analysing the workplace climate and its implications
- Defining the workplace climate: collective perceptions, engagement and internal communication.
- The impact of the working atmosphere on mental health and overall performance.
- Identifying its constituent elements and vulnerabilities.
Practical case study
- Conduct an assessment based on a real business situation.
Module 2: Measuring and monitoring workforce indicators
- Defining relevant indicators, including turnover, absenteeism and dialogue quality.
- Using measurement tools: surveys, employee climate barometers and interviews.
- Implementing dashboards for monitoring over time.
Hands-on exercises
- Build an observation framework suited to your context.
Module 3: Activating prevention and intervention levers
- Managing tensions and resolving underlying conflicts before they escalate.
- Preventing psychosocial risks and promoting wellbeing.
- The pivotal role of HR and managers in restoring trust.
Practical scenarios
- Crisis management simulations tailored to participants.
Module 4: Structuring social dialogue and inclusion
- Facilitating dialogue with employee representative bodies.
- Using collective negotiation and conflict-resolution tools.
- Developing collaborative dynamics to strengthen inclusion.
Module 5: Developing a preventive action plan
- A methodology for building a workplace climate action plan.
- Defining steps, responsibilities and success indicators.
- Integrated application: formalising the preventive roadmap.
Audience
This course is intended for key stakeholders in workplace relations, including:
- HR leaders and managers guiding employee relations strategy to ensure a healthy, attractive working environment;
- managers and department heads leading teams daily to maintain motivation and cohesion;
- employee representatives, including CSE members and delegates, participating in social dialogue to represent employees and prevent risks;
- workplace quality-of-life and working conditions coordinators implementing wellbeing initiatives to improve conditions sustainably.
Prerequisites
The following prerequisites apply:
- Professional experience: prior experience in team management, HR or employee relations is recommended to understand the complex interpersonal dynamics covered.
- Basic knowledge: awareness of workplace quality-of-life and working conditions issues is an advantage.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
Course highlights
- Operational assessment: leave with your own ready-to-use workplace climate analysis framework.
- Systemic approach: the course combines management, HR and dialogue with employee representative bodies.
- Active learning: collaborative workshops and scenarios based on your real working situations support learning.
- Roadmap: build a personalised action plan for immediate implementation.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.