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Professional Scrum Facilitation Skills™ (PSFS): becoming an effective Scrum facilitator
Scrum discussions become useful when everyone can contribute and the group moves towards a decision. With PSFS, adapt facilitation to the situations your team encounters. Develop techniques to overcome obstacles and make events more productive.
- Duration
- 2 days 14 hours
- Code
- MGMT36FR Code
- Certification
- Professional Scrum Facilitation Skills™ Certification
Accredited training for the Professional Scrum Facilitation Skills™ certification.
Presentation
A Scrum Team's success depends on the quality of its interactions. Yet unproductive meetings and underlying conflicts often hinder value creation. This Scrum PSF Skills certification course teaches you to become an impactful facilitator, able to turn every interaction into a performance driver.
This practice-focused programme guides you through complex real-world situations. You will go beyond theory to experiment with concrete techniques for managing group dynamics, encouraging creative divergence and guiding teams towards convergent decision-making.
After this one-day course, you will leave with a personalised facilitation plan and a ready-to-use toolkit to immediately improve Daily Scrums, Sprint Planning and retrospectives.
Oo2 Formations is a member of the Scrum.org PTN. Our sessions are delivered exclusively by certified Professional Scrum Trainers (PSTs). These elite experts are rigorously selected for their in-depth framework knowledge and teaching excellence.
Objectives
By the end of this Scrum course, you will be able to:
- Adopt a facilitator's stance and embody facilitation principles;
- use Scrum values to strengthen collaboration and transparency;
- apply facilitation techniques suited to Scrum events and complex situations;
- manage group dynamics and encourage diverse perspectives;
- guide the team towards participatory, consensus-based decisions;
- be prepared for the official Professional Scrum Facilitation Skills exam.
Program
Module 1: Understanding facilitation principles and the facilitator's stance
- Defining facilitation in an agile context.
- Facilitation principles used by experts.
- The role of Scrum values in a healthy, collaborative environment.
Module 2: Mastering the facilitation toolkit and techniques
- Discovering and practising techniques such as Liberating Structures and convergence methods.
- Adapting facilitation style to context and team maturity.
- Encouraging participation and managing challenging personalities.
Module 3: Applying facilitation to Scrum events
- Making concrete improvements to Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
- Creating a facilitation plan for your next team event.
- Resolving conflict situations or decision-making deadlocks.
Audience
This course is ideal for Scrum practitioners who find their events lack impact, including:
- Scrum Masters seeking to move beyond running meetings to become genuine catalysts of collective intelligence, able to manage conflict and challenging personalities;
- Product Owners and Developers seeking higher-quality interactions, ensuring all voices are heard in decisions and making retrospectives more productive;
- Agile coaches and consultants seeking proven facilitation techniques such as Liberating Structures to energise client workshops and unblock complex situations.
Prerequisites
This course requires the following prerequisites:
- Basic knowledge: a good understanding of the Scrum framework is essential. This course is not suitable for beginners.
- Professional experience: experience as a Scrum Master, team member or coach is strongly recommended.
- Language: good written English comprehension is essential, as the exam and official materials are in English.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Quiz / multiple-choice questions
- Case study
Course highlights
- Official Scrum.org curriculum: follow an accredited programme delivered by a Professional Scrum Trainer (PST) using official Scrum.org materials.
- Active learning (TBR): learn by doing through collaborative Miro/Mural workshops and realistic scenarios involving conflict simulations and decision-making.
- Impactful facilitation: move from simply running meetings to professional facilitation, using concrete techniques to manage group dynamics and guide teams towards consensus.
- PSF Skills certification: receive a voucher for the official Professional Scrum Facilitation Skills exam and a second attempt free of charge if you fail within 14 days.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
Scrum.org and Professional Scrum Facilitation Skills (PSFS) are registered trademarks of Scrum.org.