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Administrative Writing
Your professional writing needs to be understood and prompt the right action. Structure information, choose an appropriate tone and make messages more precise. Strengthen your ability to write clear, persuasive documents suited to their audience and purpose.
- Duration
- 3 days 21 hours
- Code
- MGMT26FR Code
Presentation
Administrative writing is often based on trial and error, resulting in a lack of clarity, concision and effectiveness. Adapting your writing to each administrative document means addressing the intended audience precisely for better results.
This Oo2 course will simplify your daily work by providing essential reference points and tools to improve the quality and effectiveness of administrative writing.
The course is interactive, with numerous examples allowing you to apply the rules and fundamentals covered.
Objectives
This course aims to:
- Introduce participants to contemporary administrative writing in French: vocabulary, sentence structure, text organisation and style.
- Explain the specific features of different administrative documents.
- Provide an effective writing method for producing all administrative documents quickly and confidently.
- Develop communication techniques for drafting clear administrative documents that readers want to respond to.
- Teach participants to evaluate their own administrative writing from the reader's perspective.
- Identify which aspects to improve and how.
This contributes to better internal and external written communication within their organisation.
Program
What makes administrative writing effective, and how can you achieve it?
- Readability parameters for administrative text.
- The 7-stage writing process.
Characteristics of different administrative documents
- Correspondence: letters, emails and notes.
- Working documents: reports, speaking notes, technical notes, guidance notes and strategy notes.
- Speeches.
Mastering administrative language
- Clear, concrete words.
- Administrative vocabulary.
- Contemporary administrative style.
- Grammatical structures frequently used in administrative writing.
- Logical connectors.
- Punctuation.
- Text structure.
An effective 7-stage writing method
Stage 1: Identify the audience and define the text's objective.
Stage 2: Collect, sort, summarise and classify information.
Stage 3: Structure the content: 6 outlines for 6 communication objectives.
Stage 4: Prepare to write: draft, introduction, paragraphs and conclusion.
Stage 5: Write clear, reader-friendly text using 7 readability parameters.
- Choose impactful words.
- Formulate sentences clearly.
- Link paragraphs concisely.
- Use concise phrasing.
- Adopt a style that captures attention and encourages action or a response.
- Use a courteous tone.
- Write without errors: review essential grammar and spelling rules for professional writing.
Stage 6: Create an attractive layout that supports rapid reading.
Stage 7: Revise effectively: reread from the reader's perspective and improve the text.
- Review the text yourself or have it reviewed using the reader's evaluation checklist.
- Improve the text using the writer's corrective-action checklist.
Types of administrative documents
- Email.
- Administrative letters.
- Notes.
- Case notes.
- Administrative or summary notes.
- Service memos.
- Notes addressed to a named recipient.
- Briefing notes.
- Reports.
- Meeting summaries.
- Formal minutes.
Writing workshop:
- Preparing and writing administrative documents drawn from participants' professional situations.
- Evaluating and improving documents produced during the course.
Summary:
- Writing best-practice reminder sheets.
- The reader's evaluation checklist and the writer's corrective-action checklist.
Key benefits
The course is interactive.
It alternates:
- Observation of authentic extracts from participants' professional documents.
- Derivation of effective administrative writing principles.
- Rewriting and writing texts or extracts.
It applies directly to participants' administrative writing:
- Participants bring 2–3 anonymised examples of their professional texts.
- They receive two forms of feedback: from potential readers through subgroup assessment and from the expert trainer.
The trainer provides guidance on improving the effectiveness of their texts.
Audience
Anyone who occasionally or regularly writes administrative documents at work: correspondence (letters, emails and notes), meeting minutes, reports, summary notes, directives and similar documents.
Prerequisites
None.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.