Certification Dynamics 365 ®

Dynamics 365 ® groups learning pathways relating to business applications. Areas to explore include customer engagement, finance and operational processes.

Dynamics 365 includes applications supporting different organisational functions. This family page helps connect a business process with the relevant learning pathway, rather than assuming that experience in one application covers the entire product family.

Preparing for this pathway starts with your professional context. Compare the individual pathways by professional role, subject coverage and level of application. Prior experience in one area can support further learning, but it does not automatically establish readiness for a different specialisation.

Review the selected OO2 course for its detailed objectives and recommended background. Training supports preparation; the issuing body determines assessment conditions and the requirements for awarding a credential.