fr
en
CHRMP™: Behavioral Event Interviewing (BEI)
Recruitment interviews should generate evidence that supports decisions. Prepare your questions, explore experience and assess competencies against consistent criteria. Develop an interview method that helps you compare candidates beyond first impressions.
- Duration
- 2 days 14 hours
- Code
- RH031FR Code
- Certification
- Certified CHRMP™ Behavioral Event Interviewing (BEI) Certification
Accredited training for the Certified CHRMP™ Behavioral Event Interviewing (BEI) certification.
Presentation
In the competition for talent, intuition is no longer enough. The recruitment interview is a decisive stage where even a small error of judgement can be costly. The BEI method (Behavioural Event Interviewing) has become a standard for predicting candidates' future performance based on past behaviour.
This 2-day course, certified by CHRMP, develops your assessment expertise. Learn to structure interviews, ask questions that reveal genuine capabilities rather than rehearsed answers, and analyse responses objectively to eliminate cognitive biases.
The aim is to prepare you to conduct high-value interviews. You will leave with a rigorous methodology, validated assessment tools and the preparation needed to earn the international CHRMP Behavioural Event Interviewer certification (see the Certification tab for details).
Objectives
By the end of this CHRMP BEI course, you will be able to:
- structure and organise a professional recruitment interview, including preparation, welcome and framework, to optimise the candidate experience;
- use active listening and STAR questioning techniques to explore past experience;
- apply the BEI methodology to assess behavioural competencies and soft skills factually;
- analyse and interpret candidates' responses to identify subtle signals and make informed selection decisions;
- identify and neutralise cognitive biases such as the halo effect and projection to ensure ethical, objective recruitment;
- prepare for and pass the CHRMP Certified Behavioural Event Interviewer examination.
Program
Module 1: Understanding the interview's role and challenges
- Analysing the interview's strategic place in recruitment.
- Distinguishing conventional, technical and behavioural (BEI) interviews.
- Identifying common cognitive biases and strategies to avoid them.
Reflective exercise
- Analyse current practices and identify opportunities to improve.
Module 2: Creating the conditions for a successful interview
- Defining the necessary practical and psychological conditions.
- Managing shortlisting and scheduling effectively.
- Specific considerations and best practices for remote video interviews.
Module 3: Structuring the recruitment interview
- Identifying points requiring attention to safeguard the process.
- Analysing the job description to define key technical and behavioural competencies.
- Developing the communication plan and interview guide.
Hands-on exercises
- Analyse a job description and prepare the associated interview framework.
Module 4: Conducting the interview with the right approach
- Adopting the recruiter's approach: the three-way relationship and building trust.
- Mastering questioning, active listening and paraphrasing.
- Interpreting verbal and non-verbal communication.
- Presenting the role and company attractively.
Module 5: Understanding Behavioural Event Interviewing
- The definition and founding principles of BEI.
- Demonstrating BEI's predictive effectiveness compared with conventional methods.
- Identifying key behavioural indicators for each competency.
Hands-on exercises
- Identify a role's key competencies and write associated BEI questions.
Module 6: Applying BEI and analysing responses
- Building questions based on past events using STAR.
- Interpreting responses: distinguishing facts from opinions and identifying subtle signals.
- Making objective decisions to select the ideal candidate.
Scenario-based exercise
- Simulate complete BEI interviews and receive feedback.
Module 7: Closing the interview and completing the process
- Managing the interview's conclusion: summary and candidate questions.
- Consolidating information for the final decision.
- Providing constructive responses to candidates.
Audience
This course is intended for professionals assessing and selecting talent, including:
- HR and recruitment managers seeking to professionalise their practice through an internationally recognised method;
- operational managers involved in selecting future team members who want to make sound hiring decisions;
- anyone conducting recruitment interviews, occasionally or regularly, who wants BEI certification.
Prerequisites
The following prerequisites apply:
- Professional experience: initial recruitment or HR management experience is desirable to benefit from the simulations.
- Basic knowledge:
- basic understanding of HR interviewing techniques;
- a reasonable level of English reading comprehension is recommended, as the certification examination is in English.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
Course highlights
- CHRMP certification: prepare for an internationally recognised HR certification demonstrating expertise in behavioural recruitment.
- BEI method: master the most reliable technique for predicting future performance based on facts.
- Intensive practice: conduct simulated interviews with peer assessment to improve your approach and refine your questioning.
- Ready-to-use tools: leave with interview guide templates, assessment grids and banks of behavioural questions.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
CHRMP™ (Certified Human Resource Management Professional) is a registered trademark of Ripples Learning Services.