CHRMP™ Competency Mapping: Designing and Managing Competency-Based HR
A competency framework should support recruitment, development and team progression. Establish a shared language for roles and expected proficiency levels to inform HR decisions. Turn organisational needs into practical reference points for managers and employees.
- Duration
- 3 days 21 hours
- Code
- RH033FR Code
- Certification
- Certified CHRMP™ Competency Mapping Certification
Accredited training for the Certified CHRMP™ Competency Mapping certification.
Presentation
As roles evolve ever faster, managing human capital is becoming as strategic as managing financial capital. This 3-day course teaches you to anticipate changing competency needs and support collective performance by directly connecting talent with business objectives.
The programme is immersive and fully practical: job analysis, indicator creation, matrix design and deployment of a framework aligned with strategy. You will work with real cases and leave with ready-to-use tools to make your HR practices more agile and measurable.
By the end of this HR course, you will also be ready to take the CHRMP Competency Mapping certification exam, included in our offer (see the Certification tab for details). This internationally recognised exam validates your ability to design, facilitate and maintain a competency-based model.
Objectives
By the end of this Competency Mapping course, you will be able to:
- define competency-based management principles and their strategic benefits;
- analyse jobs and identify the key competencies associated with each role;
- write job descriptions and specifications based on job analysis;
- design a competency matrix and positive and negative behavioural indicators;
- use the competency matrix for recruitment, training and performance management;
- apply competency assessment and validation methods;
- build a complete competency framework including levels, domains and indicators;
- present and explain the strategic value of a competency-based HR model;
- prepare for and pass the CHRMP Competency Mapping certification exam by mastering the required knowledge and skills.
Program
Module 1: understanding competency-based management principles
- Identifying the strategic role of competency-based management in HR performance and transformation.
- Defining key concepts: observable behaviours, indicators and proficiency levels.
- Specific characteristics of a competency-based HR management model.
Practical exercises
- Compare a traditional approach with a competency-based approach.
Module 2: analysing jobs and identifying key competencies
- Job analysis and data collection methods: interviews, observation and questionnaires.
- Writing job descriptions and role specifications suited to organisational needs.
Practical exercises
- Build a complete job description from a practical case.
Module 3: designing the competency matrix and framework
- Developing a competency matrix for different roles and hierarchical levels.
- Creating positive and negative behavioural indicators for each key competency.
- Defining competency levels from basic to expert.
Case study
- Analyse a practical case of developing a competency framework for a strategic HR function.
Module 4: integrating and managing a competency-based approach
- Using the matrix in HR processes: recruitment, training and performance appraisal.
- Using a digital tool such as Excel to track and update competency mapping.
- Measuring results and presenting HR performance indicators to senior management.
Practical exercises & case study
- Apply the CHRMP methodology to a final case study and formulate an HR action plan.
Audience
This course is intended for experienced professionals and decision-makers seeking to align talent management with sustainable performance, including:
- HR directors and managers leading overall competency development strategy to strengthen HR consistency and organisational performance.
- HR Business Partners (HRBPs) supporting managers in implementing competency-based models that align talent with business strategy.
- Team managers developing employee accountability and internal mobility to strengthen progression pathways and talent retention.
- HR consultants and coaches designing analysis and mapping tools to guide structural and cultural transformation.
- Professionals retraining for HR who are building competency management expertise to move into strategically valuable roles.
Prerequisites
The following prerequisites apply:
- Professional experience: one to two years of initial experience in HR, training or management is recommended. This supports understanding of operational challenges and grounds mapping concepts in real business contexts.
- Basic knowledge:
- proficiency with Word, Excel and PowerPoint;
- understanding of HR management principles;
- written and oral communication skills;
- sufficient English reading and writing proficiency to take the certification exam and use course materials.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Quiz / multiple-choice questions
- Practical exercises
- Case study
Course highlights
Expert certified instructors: sessions are led by experienced CHRMP professionals who have supported major businesses in HR transformation projects.
Comprehensive, current programme: content follows the CHRMP framework and incorporates the latest international competency and performance trends.
Practical, immersive approach: workshops, case studies and realistic simulations develop operational mastery of the concepts.
Focused certification preparation: benefit from practice, methodological advice and support through to obtaining the digital badge and CHRMP™ Competency Mapping certification.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
Session alerts
CHRMP™ (Certified Human Resource Management Professional) is a registered trademark of Ripples Learning Services.
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