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Cisco CLCOR 350-801: implementing and operating collaboration technologies
Communication quality depends on coherent architecture and operations. Connect IP telephony, networking and services to prepare configurations and technical discussions. Strengthen your ability to work on communication solutions and address areas requiring attention.
- Duration
- 5 days 35 hours
- Code
- CLCOR Code
- Certification
- Cisco Certified Specialist Collaboration Core Certification
Accredited training for the Cisco Certified Specialist Collaboration Core certification.
Presentation
Training preparing for CCNP Collaboration and CCIE Collaboration certification.
With hybrid work now commonplace, seamless voice, video and messaging are critical to organisational productivity. Managing complex collaboration infrastructure requires deep knowledge of Cisco core technologies, from call management to securing multimedia traffic.
This Cisco CLCOR course develops the skills to install, configure and troubleshoot Cisco collaboration solutions. It covers supporting network infrastructure, endpoints, call control and advanced service applications.
You will be prepared to pass the 350-801 CLCOR v2.0 certification exam, fully included in our offer (see the Certification tab for details). Passing awards the Cisco Certified Specialist – Collaboration Core credential and fulfils the mandatory core requirement for CCNP Collaboration and CCIE Collaboration.
Objectives
By the end of this Cisco CLCOR course, you will be able to:
- Illustrate Cisco collaboration architecture and key components.
- Implement and troubleshoot signalling protocols and codecs: SIP, H.323 and MGCP.
- Configure Cisco IOS XE voice gateways and media resources.
- Master call control with Cisco Unified Communications Manager (CUCM).
- Deploy quality of service (QoS) for voice and video traffic.
- Integrate and manage Cisco Unity Connection, Expressway and Webex collaboration applications.
- Prepare for and pass CLCOR 350-801 v2.0 to earn Cisco Certified Specialist – Collaboration Core and progress towards CCNP and CCIE certification.
Program
Module 1: analysing infrastructure and design
- Deployment models: on-premises, cloud and hybrid, and high availability.
- The role of DNS, DHCP and NTP synchronisation in voice over IP environments.
- Certificate security, traffic encryption and control-plane protection.
Practical labs
- Configure core network services for IP telephony.
- Manage security certificates for device registration.
Module 2: managing protocols, codecs and endpoints
- In-depth SIP and H.323 exploration and message exchange analysis.
- Audio codecs: G.711, G.729 and Opus; video codecs: H.264 and H.265.
- Registering and configuring IP phones and video room systems.
Practical labs
- Deploy Cisco IP endpoints and analyse SIP traffic.
- Optimise codec use for bandwidth constraints.
Module 3: configuring Cisco IOS XE gateways and resources
- Voice gateways: configuring analogue FXS/FXO and digital T1/E1 interfaces.
- SIP trunks: ITSP interconnection and call routing through CUBE.
- Media resources: conferencing, transcoding and MTP termination.
Practical labs
- Configure a Cisco IOS XE gateway for PSTN access.
- Implement transcoding resources for interoperability.
Module 4: mastering call control
- Administering users, line groups and dial plans with Cisco Unified Communications Manager (CUCM).
- Implementing partitions, search spaces and route selection.
- Configuring Extension Mobility and Single Number Reach (SNR).
Practical labs
- Build a complete CUCM dial plan.
- Resolve complex call routing problems.
Module 5: deploying quality of service (QoS)
- Analysing jitter, delay and packet loss in real-time traffic.
- Marking mechanisms using DSCP and CoS classifications.
- Congestion management with Low Latency Queuing (LLQ) and traffic policing.
Practical labs
- Implement QoS policies on Cisco switches.
- Verify voice traffic prioritisation with analysis tools.
Module 6: administering collaboration applications
- Voicemail through Cisco Unity Connection (CUC) integration and management.
- Implementing Cisco Unified IM and Presence.
- Exploring Cisco Expressway MRA and Webex integration.
Practical labs
- Configure voicemail boxes and automated attendants.
- Deploy Mobile and Remote Access (MRA) through Cisco Expressway.
Audience
This course is designed for professionals seeking unified communications expertise, including:
- Collaboration engineers seeking to validate the core requirement for CCIE Collaboration.
- Voice and video administrators pursuing CCNP Collaboration.
- Infrastructure architects designing multisite unified communications solutions.
- IT professionals seeking the Collaboration Core Specialist credential.
Prerequisites
To attend this course, you should have:
- IT skills: practical computer proficiency, including navigating PC operating systems and using web tools.
- Theoretical foundations: basic understanding of IP addressing and how the Internet works.
- Language skills: technical English knowledge for the exam.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Quiz / multiple-choice questions
- Practical exercises
Course highlights
- Three pathways: preparation for Specialist certification and CCNP, plus the mandatory written exam for CCIE Collaboration.
- Intensive labs: extensive practice in real CUCM and IOS XE environments.
- Voucher included: the official 350-801 CLCOR exam is included.
- Cisco Learning Credits: this course is eligible for payment using 100 CLC.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
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