The employee representative role: social dialogue and employee representation
Constructive social dialogue depends on understood roles and prepared discussions. Clarify employee representatives' duties, means of action and relationships with the employer. Strengthen your ability to address collective issues within a structured framework.
- Duration
- 3 days 21 hours
- Code
- RH027FR Code
Presentation
The adoption of Decree No. 2024-901 of 16 October 2024 marks a decisive turning point in employee representation. Businesses that neglect training for their employee representatives risk social tensions, labour disputes and poor understanding of employees' fundamental rights, jeopardising workplace relations and collective performance.
This 3-day course covers statutory and case-law sources of labour law, the company's legal environment, representatives' responsibilities and means of action, conflict management and occupational health and safety. Each module combines up-to-date theory, real-world case analysis and collaborative workshops to support immediate adoption of best practices.
By the end of this programme, you will have a comprehensive command of your employee representative role: in-depth knowledge of the legal framework, practical tools (Labour Code, decrees, collective agreements), social dialogue methods and the ability to defend employee interests effectively while contributing to social cohesion within your company.
Objectives
By the end of this employee representative course, you will be able to:
- understand your working environment by identifying key stakeholders, decision-making channels and employee representation challenges within your company;
- interpret and use labour law information sources (Labour Code, implementing decrees, ministerial orders, case law, collective agreements) to base your interventions on sound legal foundations;
- understand and apply employment contract conditions (working time, remuneration, leave, discipline) to defend employee rights effectively;
- perform your employee representative role fully by mastering your duties, responsibilities, means of action and statutory protection;
- actively contribute to occupational risk prevention and health and safety improvement in collaboration with the Occupational Health and Safety Committee (CSST);
- manage labour disputes and tense situations through constructive mediation and social dialogue tools.
Program
Day 1: the legal framework for employment
Module 1: identify statutory sources of employee representation
- The Ivorian Labour Code: structure, fundamental principles and provisions relating to employee representatives.
- Implementing decrees: focus on Decree No. 2024-901 of 16 October 2024 and its changes compared with former Decree No. 96-207 of 7 March 1996.
- Ministerial orders and circulars: scope and application within the company.
Module 2: use case-law sources
- Labour court decisions: case law on employee representatives, labour disputes and unfair dismissal.
- Judicial interpretation of legislation: using case law to strengthen your arguments.
Module 3: apply collectively agreed sources
- Cross-industry and sectoral collective agreements: scope, specific provisions and relationship with the Labour Code.
- Establishment-level agreements: negotiation, content and effect on work organisation.
- Internal regulations and codes of ethics: employer obligations, employee rights and the employee representative's role in their application.
Module 4: understand working time arrangements
- Defining work cycles: statutory working hours, collective and individual schedules, and possible arrangements.
- Overtime: calculation, remuneration, annual limits and monitoring by employee representatives.
Day 2: the employee representative role
Module 1: understand the employee representative's role in social cohesion
- Workforce thresholds: conditions for establishing employee representation within the company.
- Appointing employee representatives: elections, electoral colleges, term of office and renewal.
- The representative's term of office: termination, resignation, removal and replacement.
- Employee representatives' roles and duties: presenting individual and collective grievances, monitoring labour law compliance and contributing to social dialogue.
Module 2: use the employee representative's responsibilities and means of action
- Means of action: time off for representative duties, freedom of movement within the company, information access, premises and noticeboards.
- General responsibilities: presenting grievances to the employer, referring matters to the Labour Inspectorate and attending mandatory meetings.
- The employer's information obligations: providing required documents and consulting on decisions affecting working conditions.
- Employee representative responsibilities when there is no works council: substitute and extended duties.
Module 3: understand employee representatives' rights and obligations
- Protection of employee representatives: prohibition of discrimination, protection against dismissal and administrative authorisation from the Labour Inspectorate.
- Representative obligations: confidentiality, loyalty, compliance with internal regulations and the duty to represent employees.
Module 4: manage labour disputes through employee representation
- Collective labour disputes: strikes, lockouts, conciliation procedures and the representative's role in resolving tensions.
- Individual disputes: individual grievances, mediation, referral to the Labour Inspectorate and employee support.
Day 3: occupational health and safety
Module 1: understand the Occupational Health and Safety Committee (CSST)
- CSST duties: occupational risk prevention, workplace accident investigations and improvement of working conditions.
- CSST composition: employer representatives, employee representatives, occupational physician and safety officers.
- CSST operations: mandatory meetings, inspections, recommendations and monitoring preventive actions.
Module 2: exercise the rights to withdraw from danger and raise an alert
- The right to withdraw from danger: conditions, procedure, employee protection and the representative's role.
- The right to raise an alert: reporting serious and imminent danger, initiating an investigation and interim protective measures.
- Quality of working life: preventing psychological and sexual harassment, detecting psychosocial risks and supporting victims.
Module 3: fulfil employee representation's alternative health and safety role
- The representative's participation in occupational risk assessment: contributing to the Single Occupational Risk Assessment Document (DUER) and identifying hazards.
- Supporting occupational health and safety policy implementation: relaying employee concerns, monitoring corrective actions and promoting best practices.
Audience
This course is intended for professionals holding or preparing for an employee representation mandate, with a focus on effective social dialogue and defending workers' rights, including:
- Newly elected employee representatives who need to quickly understand their duties, rights and obligations to represent colleagues effectively and engage with the employer.
- Prospective employee representative candidates preparing for this strategic role by mastering its legal framework and social representation challenges.
- Members of employee representative bodies responsible for quality social dialogue and the daily collective defence of employee interests.
- Employee relations and HR managers who facilitate dialogue with representatives and need to understand their prerogatives to build constructive professional relationships.
- Line managers who work with employee representatives in everyday team management, individual conflict resolution and improvement of working conditions.
Prerequisites
This course requires the following prerequisites:
- Professional status: be an elected employee representative or a prospective representative within your company.
- Basic knowledge: general understanding of employee representative bodies and your company's organisation.
- Motivation: willingness to participate actively in employee representation and social dialogue within your organisation.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Quiz / multiple-choice questions
- Practical exercises
- Case study
Course highlights
- Grounded in legislative developments: this course incorporates the new Decree No. 2024-901 of 16 October 2024 to ensure full alignment with the applicable Ivorian legal framework.
- Interactive, participatory learning: benefit from an approach based on active participant involvement through simulations, concrete case analysis and collaborative workshops.
- Instructor's field expertise: learn from a specialist in labour law and employee relations who shares real cases from professional experience.
- Directly applicable operational tools: leave with document templates, analysis frameworks and social dialogue methods ready to use in your representative role.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
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