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ISO 21001 Lead Auditor: auditing an EOMS
Organise educational services around the needs of learners and stakeholders. Base your audits on ISO 21001 to structure investigations, assess evidence and substantiate conclusions. Make your findings useful to audited managers and improvement decisions.
- Duration
- 4.5 days 31 hours
- Code
- ISO21001LA Code
- Certification
- PECB Certified ISO 21001 Lead Auditor Certification
Accredited training for the PECB Certified ISO 21001 Lead Auditor certification.
Presentation
ISO 21001 defines management methods and tools for organisations providing education and training products and services. It aims to help them meet learners' needs and expectations. Based on ISO 9001, it provides a framework to facilitate educational processes through an educational organisation management system (EOMS) tailored to this sector.
The ISO 21001 Lead Auditor course develops the technical skills needed to audit a management system for educational organisations (EOMS). Over 5 days, you will master audit planning, programme management and delivery for internal and external audits in accordance with ISO 19011 and the ISO/IEC 17021-1 certification process. You will learn to apply modern audit principles, procedures and techniques.
Once you have acquired sufficient expertise to conduct these audits, you will take the official ISO 21001 Lead Auditor exam, enabling you to earn the PECB Certified ISO 21001 Lead Auditor credential.
Objectives
By the end of the PECB ISO 21001 Lead Auditor course, you will achieve the following objectives:
- master how an educational organisation management system (EOMS) operates in accordance with ISO 21001;
- understand the relationship between ISO 21001, ISO 9001 and other standards and frameworks;
- master the auditor's activities in planning, leading and following up a management system audit in accordance with ISO 19011;
- understand ISO 21001 requirements in the context of an EOMS audit;
- pass the ISO 21001 Lead Auditor exam and earn PECB Certified ISO 21001 Lead Auditor certification.
Program
Day 1: introducing educational organisation management systems (EOMS) and ISO 21001
- Standards and regulations.
- The certification process.
- Fundamental concepts and principles of education and training organisations.
- The role of educational organisation management systems (EOMS).
Day 2: audit principles, preparation and delivery
- Fundamental audit concepts and principles.
- The evidence-based and risk-based audit approach.
- Initiating the audit.
- Stage 1 of the audit.
- Preparing for the on-site audit.
Day 3: understanding on-site audit activities
- Stage 2 of the audit.
- Communication during the audit.
- Audit procedures.
- Creating audit test plans.
- Writing audit findings and nonconformity reports.
Day 4: closing the audit
- Audit documentation and quality control.
- The audit closing process.
- The auditor's evaluation of action plans.
- Activities after the initial audit.
- Managing an internal audit programme.
- Auditor competencies and evaluation.
Day 5: review and certification exam
- Review exercises.
- Taking the PECB Certified ISO 21001 Lead Auditor exam: 3 hours.
Please note : the PECB ISO 21001 Lead Auditor exam is available in English and French, but the course materials are available in English only.
Audience
This course is intended for:
- auditors seeking to conduct certification audits of educational organisation management systems (EOMS);
- managers and consultants seeking to master EOMS and their specific audit processes;
- managers responsible for ensuring compliance with EOMS requirements;
- technical experts preparing for an EOMS audit;
- advisers specialising in the management and administration of educational institutions.
Prerequisites
The ISO 21001 Lead Auditor course has the following prerequisites:
- knowledge of ISO 21001 fundamentals and advanced auditing principles;
- good English proficiency, as the course materials are available in English only.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
Course highlights
Practical work based on real cases with 450 pages of documentation; 31 CPD credits; the PECB certification exam included in the course fee; a free retake within 12 months if you do not pass.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
Training content offered in partnership with PECB