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ITIL™ V5 Transformation: lead organisational change
Turn an ambition for change into a shared, manageable approach. With ITIL V5 Transformation, structure scoping, governance and execution around your organisation's maturity. Clarify responsibilities, base decisions on evidence of progress and support teams over time.
- Duration
- 3 days 21 hours
- Code
- ITIL5TR Code
- Certification
- ITIL™ Transformation (Version 5) Certification
Accredited training for the ITIL™ Transformation (Version 5) certification.
Presentation
In a constantly evolving digital environment, leading organisational transformation has become a key competitive factor for every business. ITIL Transformation Version 5 validates essential expertise for managing change methodically and resiliently.
This 3-day course covers the ITIL transformation model, its layers, steps and contextual factors, alongside patterns for initiating, governing and executing change. Each module combines methodological guidance with case studies based on real environments.
By the end of the course, you will be able to lead structured, sustainable organisational transformations and be ready to take the official ITIL Transformation exam, included in our offer. Passing it leads to certification in ITIL Transformation V5 (see the Certification tab for details).
Oo2 is an ATO accredited by PeopleCert, an official AXELOS® partner. This status ensures an approved trainer and official course materials.
Objectives
By the end of this ITIL Transformation course, you will be able to:
- understand ITIL Transformation's key concepts and role in leading organisational change;
- analyse the four layers and twelve steps of the ITIL transformation model;
- adapt the transformation model to each organisation's contextual factors;
- apply common patterns for initiating, governing and executing transformation;
- integrate AI, AI governance, DevOps and PRINCE2 into transformation initiatives;
- prepare for and pass the ITIL Transformation Version 5 certification exam.
Program
Module 1: understand ITIL Transformation fundamentals
- Key ITIL Transformation concepts and its position within the ITIL framework.
- Transformation's role in creating sustainable organisational value.
- Participants and responsibilities involved in a transformation initiative.
Practical exercises
- Identify the key stakeholders in a given transformation initiative.
Module 2: master the ITIL transformation model
- The four layers and twelve steps of the ITIL transformation model.
- Adapting the model to organisational size and maturity.
- Tools, techniques, measures and evidence of transformation progress.
Practical exercises
- Map the transformation model's steps to a supplied business case.
Module 3: apply transformation patterns
- Initiation patterns for launching a transformation with a sound foundation.
- Governance patterns for steering transformation and making decisions over time.
- Execution patterns and the transfer of knowledge and learning.
Practical exercises
- Select and apply a governance pattern suited to a transformation scenario.
Module 4: integrate AI and complementary frameworks
- Transformation in the context of AI and the application of AI governance.
- Connecting ITIL Transformation with DevOps practices.
- Integrating ITIL Transformation with PRINCE2 project management principles.
Practical exercises
- Integrate AI governance considerations into a transformation plan.
Module 5: prepare for the ITIL Transformation V5 exam
- Take a mock exam and review your own answers.
- Questions and answers with the trainer.
- Advice on taking the official exam.
Audience
This course is for professionals responsible for organisational change, particularly:
- transformation sponsors and leaders managing large-scale change initiatives;
- change managers and consultants supporting organisational development;
- project and programme managers seeking to structure transformation initiatives;
- digital transformation leaders seeking certification of their ITIL Version 5 expertise;
- executives and strategy leaders engaged in steering organisational change.
Prerequisites
The following prerequisite applies:
- Required certification: ITIL 4 Foundation certification or ITIL Foundation Version 5, the sole official prerequisite for all advanced ITIL modules.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
- Mock exam
Course highlights
- A recognised universal module: earn a certification that counts towards ITIL Managing Professional, Strategic Leader and Practice Manager pathways.
- Aligned with the official syllabus: content follows the ITIL transformation model, its layers and official patterns.
- Practical labs based on real cases: work through concrete business scenarios throughout the 3 days to reinforce each skill.
- Certification included and available in French: the exam and official materials are provided in French at no additional cost.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
ITIL® is a registered trademark of PeopleCert. All rights reserved.
Training delivered by an accredited training organisation (ATO).