Negotiating with and Monitoring Logistics Providers
Your logistics providers directly affect service quality. Prepare negotiations, clarify commitments and organise service monitoring to manage the relationship more effectively. Develop reference points for addressing gaps and discussing conditions against explicit criteria.
- Duration
- 4 days 28 hours
- Code
- SUPC013FR Code
Presentation
Monitoring and developing suppliers is now essential for companies wishing to meet their customers' quality standards. Good suppliers are genuine partners: they help reduce costs and improve margins. Suppliers need to be monitored to understand their competitiveness, and those able to help the company achieve its objectives need to be developed.
This course helps you understand how to optimise your supplier panel and monitor and develop suppliers after measuring their performance.
Objectives
- Define what makes a good supplier.
- Establish the right supplier performance indicators.
- Define corrective action plans.
- Optimise your supplier panel.
- Know how to help a supplier develop.
Program
Part 1
ESTABLISHING A SUPPLIER POLICY
Introduction
- The importance of suppliers to the company.
- Analysing your supplier portfolio.
- The challenges and risks of different supplier management approaches.
Part 2
EVALUATING SUPPLIERS AND ASSESSING RISKS
Introduction
- Evaluating the supplier market.
- ISO 9001 and procurement.
- The shortlisting approach.
- Assessing supplier risks.
- Assessing financial risk.
- The supplier's profitability level.
- Questions to ask and points to monitor.
- Technical and organisational evaluation.
- Breaking down the price of goods or services.
Part 3
THE SUPPLIER AUDIT
- General definition.
- Method.
- Strengths.
- Stages.
Part 4
Rationalising the supplier panel
Introduction
- Preparations before removing the first suppliers.
- Resources to put in place.
- Available methodologies.
- Tools to use.
- Challenges.
- Risks.
Conclusion
Part 5
SUPPLIER PERFORMANCE
Introduction
- The points-based or weighted method:
- Evaluating quality.
- Evaluating delivery-time parameters.
- Evaluating the service parameter.
- Evaluating the price parameter.
- The overall score.
- The graphical method.
- The improvement approach.
ANALYSING THE PERFORMANCE OF NEW AND EXISTING SUPPLIERS
- Price factors.
- Delivery-time factors.
- The quality factor.
- The service factor.
Part 6
DEVELOPING GOOD SUPPLIERS
THE METHOD AND PRECAUTIONS
Introduction
- Definition.
- The supplier development method.
- The supplier integration method.
- Precautions to take.
- Conclusion.
Part 7
Encouraging mutual productivity gains with suppliers
Introduction
- Which types of purchasing are involved?
- Creating a supplier suggestion programme.
- Managing change internally.
Conclusion
Audience
Procurement managers and buyers.
Prerequisites
Completion of supplier evaluation training is required.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Quiz / multiple-choice questions
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
fr
en