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Preventing and addressing abusive behaviour in organisations
Abuse prevention needs explicit responsibilities and practices. Structure your safeguarding approach, identify high-risk situations and organise responses within your remit. Strengthen collective vigilance and the organisation's ability to handle reports.
- Duration
- 3 days 21 hours
- Code
- RH038FR Code
Presentation
In a workplace shaped by cultural diversity and mobility, preventing abuse such as harassment and exploitation has become an ethical and legal imperative. Organisations must manage risks associated with power dynamics and ensure the safety of employees and beneficiaries.
This 3-day course gives you the tools to establish a robust safeguarding culture. You will learn to map vulnerability risks, write an appropriate ethics charter and establish secure reporting channels to handle incidents rigorously.
The aim is to equip you to design a comprehensive protection policy. You will leave with a methodological framework for training teams, managing investigations and overseeing your organisation's CSR compliance, protecting both people and reputation.
Objectives
By the end of this course, you will be able to:
- identify and characterise different forms of abuse (sexual harassment, exploitation, abuse of power, neglect) according to international standards;
- analyse vulnerabilities and power imbalances (hierarchy, gender, culture) specific to your organisational context;
- design a comprehensive safeguarding policy covering prevention, protection and response, including an ethics charter and code of conduct;
- develop confidential, accessible whistleblowing procedures adapted to stakeholders' cultural diversity;
- oversee the impartial handling of reports (investigation protocols, sanctions, victim support);
- implement monitoring and accountability arrangements to embed respectful treatment and ensure continuous improvement.
Program
Module 1: master safeguarding frameworks and challenges
- Defining key concepts: safeguarding, consent and duty of care.
- Analysing international frameworks (UN, OECD) and sector standards (humanitarian and business).
- Clarifying the employer’s legal and ethical responsibilities.
Case study
- Analyse real situations from NGOs, international private-sector organisations and institutions.
Module 2: map risks and vulnerabilities
- Identifying risk areas within the organisation (headquarters, field operations, partners).
- Analysing vulnerable groups (beneficiaries, local employees, subcontractors).
Practical exercise
- Analyse power dynamics and structural imbalances relating to gender, economic status and culture.
Module 3: build the safeguarding policy
- Structuring the policy pillars: prevention, protection and response.
- Integrating safeguarding principles into HR and CSR processes.
- Writing reference documents (ethics charter and code of conduct).
Module 4: establish reporting procedures
- Designing a secure reporting system accessible to everyone.
- Defining alert-handling protocols (confidentiality, whistleblower protection).
- Managing administrative investigations and disciplinary sanctions.
Practical exercise
- Co-develop a safeguarding policy template involving all stakeholders.
Module 5: deploy and embed a safeguarding culture
- Communication and awareness strategies to mobilise teams.
- Supporting change in a multicultural context.
- Defining monitoring indicators (audit, reporting) and governance arrangements.
Practical exercise
- Develop a personalised action plan to deploy the policy within your organisation.
Audience
This course is intended for professionals responsible for protecting people's integrity and safety within an organisation, including:
- HR managers and international managers who must prevent psychosocial risks and manage inappropriate behaviour in multicultural teams;
- ethics and compliance focal points who structure reporting systems and monitor adherence to codes of conduct;
- programme managers and coordinators working in the field who must protect beneficiaries and local partners;
- directors of institutional partners bearing legal and moral responsibility for a zero-tolerance policy.
Prerequisites
This course has the following prerequisites:
- Professional experience: experience in HR management, international team management or project coordination is strongly recommended to understand the complexity of situations.
- Basic knowledge: awareness of ethics, CSR or compliance issues is necessary.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
Course highlights
- Operational deliverables: leave with practical templates (ethics charter, risk matrix, policy framework) ready to adapt.
- Field-based learning: real case studies from international businesses and NGOs provide realistic scenarios.
- Crisis management: simulate handling an abuse report, from receiving the alert to deciding on sanctions.
- A systemic approach: cover the entire cycle, from prevention through culture to response through investigation, for comprehensive protection.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.