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ISO 9001 Lead Auditor: Quality Management
ISO 9001 is the first international standard dedicated to management systems. Its requirements primarily focus on the implementation, operation, maintenance, and continuous improvement of a Quality Management System (QMS) within an organization. Based on seven quality management principles, ISO 9001:2015 aims to help companies improve efficiency and strengthen the level of service delivered to their customers.
This ISO 9001 Lead Auditor training equips you with the skills required to conduct audits of Quality Management Systems (QMS). Throughout the course, you will cover the fundamentals before moving on to planning and conducting audits in line with ISO 9001 requirements. Practical exercises will be included to explore auditing best practices, managing an audit program, leading an audit team, communicating with clients, and handling conflicts.
At the end of this program, you will be fully prepared to take the official ISO 9001 Lead Auditor exam. Successfully passing the exam allows you to earn one of the four PECB ISO 9001 Lead Auditor certifications. Becoming certified demonstrates that you possess the practical knowledge and technical skills required to carry out ISO 9001-compliant QMS audits within an organization.
Targets
At the end of the ISO 9001 Lead Auditor training, you will be able to:
- Understand the basic principles of a QMS that meets ISO 9001 requirements;
- Describe the correlations between ISO 9001:2015 and ISO 9004:2018 standards, as well as other relevant regulations;
- Identify the key responsibilities of an auditor: planning, execution, reporting, and follow-up of a QMS audit according to ISO 9001;
- Conduct a quality audit and manage an audit team;
- Describe the requirements of ISO 9001:2015 within the framework of a QMS audit;
- Successfully pass the ISO 9001 Lead Auditor exam and obtain your PECB Certified ISO 9001 Lead Auditor credential.
Program
Round Table
- Individual introductions
- Exploration of participants’ expectations and objectives
- Introduction to the training framework
- Alignment with specific objectives and challenges
- Identification of participants’ individual expectations and perspectives
--------------------------------------------------------------------------------------------------------------------
Day 1: Introduction to QMS and ISO 9001
- Standards and regulations
- The ISO 9001 certification process
- The fundamental principles of quality management
- What is a Quality Management System (QMS)?
Day 2: Audit Planning and Initiation
- Key concepts and basics of auditing
- The evidence-based and risk-based audit approach
- Audit initiation
- Meetings and on-site auditing process
Day 3: Conducting the Audit
- Defining the objectives of the audit program
- Document review, collection, and verification of information
- Communication with the audit team during the audit
- Audit procedures
- Drafting audit test plans, findings, and non-conformity reports
Day 4 & 5: Audit Closure and Continuous Follow-Up
- Audit documentation and quality control
- Closing the audit
- Evaluating action plans as performed by the auditor
- Benefits of the initial audit
- Managing an internal audit program
- Auditor evaluation and competencies
- ISO 9001 Lead Auditor Certification Exam
Note: The PECB ISO 9001 Lead Auditor course materials and exam are available in both French and English.
Prerequisites
Prerequisites for Attending the ISO 9001 Lead Auditor Training:
- Solid knowledge of the ISO 9001 standard.
- A thorough understanding of the principles of a management system audit.
Public
This training is intended for:
- Auditors who want to learn the steps for conducting Quality Management System (QMS) certification audits.
- IT professionals who want to become familiar with QMS audit processes.
- Anyone responsible for QMS compliance.
- Consultants who wish to acquire in-depth knowledge of QMS audits.
Strong points
Hands-on practical exercises based on real-life case studies with a 450-page training manual; 31 CPD credits; PECB certification exam included in the training fee; In case of failure, you can retake the exam once free of charge within 12 months.
Certification
During the training, you will receive a coupon code that allows you to schedule the exam at the date and time of your choice. The exam is in multiple-choice format. The PECB Certified ISO 9001 Lead Auditor exam is fully aligned with the requirements of the PECB Examination and Certification Program. It is taken online and covers the following competency domains:
- The fundamental principles and concepts of a QMS (Quality Management System)
- The Quality Management System (QMS) itself
- The fundamental principles and concepts of auditing
- The preparation, execution, and closing of an ISO 9001 audit
- The management of an ISO 9001 audit program
After successfully passing this 3-hour exam, available in both English and French, you will be eligible to apply for one of the following certifications depending on your professional experience:
| Qualification | Exam | Professional Experience | Audit and SM Evaluation Experience | Other Requirements |
|---|---|---|---|---|
| PECB Certified ISO 9001 Provisional Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | None | None | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 2 years, including 1 year of experience in Quality Management | Audit activities totaling 200 hours | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Lead Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 5 years, including 2 years of experience in Quality Management | Audit activities totaling 300 hours | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Senior Lead Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 10 years, including 7 years of experience in Quality Management | Audit activities totaling 1000 hours | Sign the PECB Code of Ethics |
For more details on the requirements, please refer to the PECB Examination Rules and the PECB Certification Rules.
Targets
At the end of the ISO 9001 Lead Auditor training, you will be able to:
- Understand the basic principles of a QMS that meets ISO 9001 requirements;
- Describe the correlations between ISO 9001:2015 and ISO 9004:2018 standards, as well as other relevant regulations;
- Identify the key responsibilities of an auditor: planning, execution, reporting, and follow-up of a QMS audit according to ISO 9001;
- Conduct a quality audit and manage an audit team;
- Describe the requirements of ISO 9001:2015 within the framework of a QMS audit;
- Successfully pass the ISO 9001 Lead Auditor exam and obtain your PECB Certified ISO 9001 Lead Auditor credential.
Program
Round Table
- Individual introductions
- Exploration of participants’ expectations and objectives
- Introduction to the training framework
- Alignment with specific objectives and challenges
- Identification of participants’ individual expectations and perspectives
--------------------------------------------------------------------------------------------------------------------
Day 1: Introduction to QMS and ISO 9001
- Standards and regulations
- The ISO 9001 certification process
- The fundamental principles of quality management
- What is a Quality Management System (QMS)?
Day 2: Audit Planning and Initiation
- Key concepts and basics of auditing
- The evidence-based and risk-based audit approach
- Audit initiation
- Meetings and on-site auditing process
Day 3: Conducting the Audit
- Defining the objectives of the audit program
- Document review, collection, and verification of information
- Communication with the audit team during the audit
- Audit procedures
- Drafting audit test plans, findings, and non-conformity reports
Day 4 & 5: Audit Closure and Continuous Follow-Up
- Audit documentation and quality control
- Closing the audit
- Evaluating action plans as performed by the auditor
- Benefits of the initial audit
- Managing an internal audit program
- Auditor evaluation and competencies
- ISO 9001 Lead Auditor Certification Exam
Note: The PECB ISO 9001 Lead Auditor course materials and exam are available in both French and English.
Prerequisites
Prerequisites for Attending the ISO 9001 Lead Auditor Training:
- Solid knowledge of the ISO 9001 standard.
- A thorough understanding of the principles of a management system audit.
Public
This training is intended for:
- Auditors who want to learn the steps for conducting Quality Management System (QMS) certification audits.
- IT professionals who want to become familiar with QMS audit processes.
- Anyone responsible for QMS compliance.
- Consultants who wish to acquire in-depth knowledge of QMS audits.
Strong points
Hands-on practical exercises based on real-life case studies with a 450-page training manual; 31 CPD credits; PECB certification exam included in the training fee; In case of failure, you can retake the exam once free of charge within 12 months.
Certification
During the training, you will receive a coupon code that allows you to schedule the exam at the date and time of your choice. The exam is in multiple-choice format. The PECB Certified ISO 9001 Lead Auditor exam is fully aligned with the requirements of the PECB Examination and Certification Program. It is taken online and covers the following competency domains:
- The fundamental principles and concepts of a QMS (Quality Management System)
- The Quality Management System (QMS) itself
- The fundamental principles and concepts of auditing
- The preparation, execution, and closing of an ISO 9001 audit
- The management of an ISO 9001 audit program
After successfully passing this 3-hour exam, available in both English and French, you will be eligible to apply for one of the following certifications depending on your professional experience:
| Qualification | Exam | Professional Experience | Audit and SM Evaluation Experience | Other Requirements |
|---|---|---|---|---|
| PECB Certified ISO 9001 Provisional Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | None | None | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 2 years, including 1 year of experience in Quality Management | Audit activities totaling 200 hours | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Lead Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 5 years, including 2 years of experience in Quality Management | Audit activities totaling 300 hours | Sign the PECB Code of Ethics |
| PECB Certified ISO 9001 Senior Lead Auditor | PECB Certified ISO 9001 Lead Auditor Exam or equivalent | 10 years, including 7 years of experience in Quality Management | Audit activities totaling 1000 hours | Sign the PECB Code of Ethics |
For more details on the requirements, please refer to the PECB Examination Rules and the PECB Certification Rules.
Training content offered in partnership with PECB