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ITIL™ V5 Strategy: define your organisation's digital strategy
Give your digital investments a clear direction. With ITIL V5 Strategy, translate organisational ambitions into priorities, capabilities and portfolio decisions, incorporating risk and AI governance. Strengthen your ability to engage stakeholders and adapt strategy as circumstances change.
- Duration
- 3 days 21 hours
- Code
- ITIL5ST Code
- Certification
- ITIL™ Strategy (Version 5) Certification
Accredited training for the ITIL™ Strategy (Version 5) certification.
Presentation
Organisations operating in complex, uncertain environments need leaders who can translate strategic intent into tangible, measurable change. ITIL Strategy Version 5 validates recognised expertise in aligning strategy, technology and investment with confidence.
This 3-day course covers the ITIL strategy management model, strategic capabilities such as leadership and AI governance, and integration with other frameworks. Every module combines methodological guidance with case studies from real environments.
By the end of the course, you will master the development and implementation of sustainable strategies in dynamic environments and be ready to take the official ITIL Strategy examination included in our offer. Passing leads to ITIL Strategy V5 certification (see the Certification tab for details).
Oo2 is a PeopleCert-accredited ATO and official AXELOS® partner. This status ensures an accredited trainer and official course materials.
Objectives
By the end of this ITIL Strategy course, you will be able to:
- master the key concepts of ITIL and strategy across the framework's four dimensions;
- apply the ITIL strategy management model, covering development, implementation and sustainable management;
- develop strategic capabilities in leadership, communication, innovation and AI governance;
- integrate risk management, sustainability and organisational change management into strategy;
- connect ITIL with complementary frameworks such as DevOps and PRINCE2;
- prepare for and pass the ITIL Strategy Version 5 certification examination.
Program
Module 1: Master the key concepts of ITIL Strategy
- Key ITIL concepts and strategy fundamentals within the framework.
- Analyse strategy through the four dimensions of product and service management.
- Position strategy within the ITIL product-service lifecycle.
Practical exercise
- Analyse a business strategy through the four ITIL dimensions.
Module 2: Apply the strategy management model
- Introduction to the ITIL strategy management model and its cycles.
- Develop strategy, from contextual analysis to defining priorities.
- Implement and manage strategy sustainably over time.
Practical exercise
- Build a strategic implementation plan using a supplied business case.
Module 3: Develop strategic capabilities
- Leadership, communication and innovation in support of strategy.
- AI governance, digital ethics and complexity thinking.
- Portfolio management, risk management and organisational change management.
Practical exercise
- Develop a change management plan incorporating AI governance and risk management.
Module 4: Connect ITIL with other frameworks
- Integrate ITIL Strategy and DevOps practices.
- Connect ITIL Strategy with PRINCE2 project management principles.
- Sustainability and long-term viability as components of modern strategy.
Practical exercise
- Position a strategic initiative in relation to the DevOps and PRINCE2 frameworks.
Module 5: Prepare for the ITIL Strategy V5 examination
- Take a practice examination with self-assessment.
- Question-and-answer session with the trainer.
- Advice for taking the official examination.
Audience
This course is intended for leaders and professionals responsible for organisational digital strategy, particularly:
- digital strategy managers aligning technology with business objectives;
- chief information officers (CIOs) seeking to structure a sustainable strategic vision;
- transformation managers involved in organisational change;
- enterprise architects and portfolio managers wishing to strengthen their strategic credibility;
- IT strategy consultants seeking certification of their expertise in the new ITIL Version 5 framework.
Prerequisites
This course requires:
- Required certification: ITIL 4 Foundation certification or ITIL Foundation Version 5, the sole official prerequisite for all advanced ITIL modules.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
- Case study
- Mock exam
Course highlights
- Immediate management recognition: strengthen your strategic credibility with senior management through a globally recognised digital leadership certification.
- Aligned with the official framework: content is structured around the exact 4 categories of the ITIL Strategy V5 syllabus.
- PeopleCert-certified trainers: benefit from accredited trainers specialising in digital strategy and governance.
- Certification examination included and available in French: the examination and official materials are provided in French at no additional charge.
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
ITIL® is a registered trademark of PeopleCert. All rights reserved.
Training delivered by an Accredited Training Organisation (ATO).