Learning from Experience to Improve Project Management
Your past projects contain lessons that can inform future ones. Organise lessons learned, identify what is worth sharing and turn findings into improvements. Strengthen your teams’ collective memory and the quality of your project management practices.
- Duration
- 2 days 14 hours
- Code
- GP01FR Code
Presentation
In project management, monitoring and evaluating your company’s results contributes to overall success. However, the real key to success in this continuous improvement approach is establishing a process for capturing and applying lessons learned. Improving project management in this way means drawing on past knowledge and experience to optimise future projects.
This training program first introduces the concept of learning from experience. It covers the objectives, target audience, expected outcomes and resources needed to implement the approach.
It then explains how the experience-capture process works, the tools required and the different methods available. Finally, this 2-day program addresses documentation and knowledge sharing, as well as strategies for adopting, adapting and implementing the approach.
Objectives
Target skills:
- Develop skills in capturing and applying lessons learned to support organisational processes and continuous business improvement.
Learning objectives:
- Describe the concept and fundamental principles of capturing lessons learned within a company.
- Plan and implement a lessons-learned process.
- Use project management and data analysis tools.
- Use lessons learned to make the most of a company’s experience and results.
Program
Introduction to the concept of learning from experience
- What does capturing and applying lessons learned mean in a business?
- Objectives, target audience, expected outcomes and required resources.
- The relationship between monitoring, evaluation and lessons learned.
- How the experience-capture process works.
Implementing a lessons-learned process
- The different tools for capturing experience.
- Choosing a lessons-learned method.
- Developing detailed terms of reference and an action plan.
- Collecting the right information.
- Analysing data and identifying reference points.
Case study on good practices for capturing lessons learned.
Making the most of experience
- Documenting experience and sharing knowledge.
- Communication products and channels.
- Adoption, adaptation and scaling up.
Audience
This course is intended for:
- project managers and program managers;
- project team members;
- managers and senior executives;
- knowledge managers and corporate librarians;
- continuous improvement professionals;
- trainers and coaches;
- new employees and recently qualified project management professionals.
Prerequisites
This course requires no specific skills, although project management experience is recommended.
Teaching and assessment methods
- Initial skills assessment
- Training materials provided to participants
- Continuous assessment throughout the course
- End-of-course feedback questionnaire
- Combination of theory and practical application
- Attendance records
- Post-course follow-up evaluation
- Practical exercises
Course highlights
Dates and sessions
Choose the date and delivery format that suit you.
No upcoming sessions are currently available.
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